How long to wait for technical support?

Fragen und Antworten zu eShop

How long to wait for technical support?

Beitragvon aaronpawlak » Sa 31. Mär 2018, 11:54

HI,

I've submitted a ticket over 5 days ago with regards to a failed power supply unit. I can't access any data on my NAS. Some people rave about great Synology support, others have had poor experiences...Has anyone had any recent luck with technical support getting back to them?Beginning to think my 2nd NAS purchase should have been QNAP (got 1 already no issues in 4 years) and not Synology.. (PSU failure within months).Please share any experiences.

Please help.

I did not find the right solution from the internet.

References:-



Thanks
aaronpawlak
 
Beiträge: 1
Registriert: Mi 20. Dez 2017, 07:32

Re: How long to wait for technical support?

Beitragvon axel » Mi 4. Apr 2018, 07:15

Hello,

As our company is not Synology and we are not related to Synology, you posted your question in wrong forum.

Regards,
Axel
axel
Administrator
 
Beiträge: 194
Registriert: Fr 28. Mär 2008, 10:57


Zurück zu Technischer Support für eShop

Wer ist online?

Mitglieder in diesem Forum: 0 Mitglieder und 1 Gast

cron